Walmart seller account email scam? How to check it and what to do

If you got a Walmart seller account email you didn't expect, such as "Your Seller Center account has been created" when you never applied, treat it as a possible scam. Don't click its links or open attachments. Go to seller.walmart.com yourself by typing the address, and contact Walmart Seller Support from there if something looks wrong. Walmart's own guidance for sellers says verified Walmart Marketplace links point to seller.walmart.com or marketplacelearn.walmart.com, and that suspicious emails should be sent as an attachment to onlineabuse@walmart.com.

Margenos is not Walmart and can't look up, secure or close a Seller Center account. Margenos is a Walmart reseller tool (Chrome extension and Android app) that shows whether a product is worth selling on Walmart Marketplace: fees, profit, ROI, sales estimates, every competing seller with stock, the Buy Box winner and the product's price and Buy Box history. It works on public Walmart.com product pages and never asks for your Seller Center password. Everything below about Walmart's process comes from Walmart's own pages, linked inline.

"Your Seller Center account has been created," but you never signed up

There are two possibilities, and you handle both the same way at first:

• It's phishing. A fake "account created" or "verify your account" email is a classic way to get you to click a link and type a password or bank details into a look-alike page.
• Someone used your email address (or your business details) to start a seller application. That's less common, but it's why you shouldn't just ignore it if the email turns out to be real.

What to do:

1. Don't click anything in the email. No links, no attachments, no "confirm" buttons, no reply.
2. Check the sender and links without clicking: hover over links to preview the URL. Real Walmart Marketplace links go to seller.walmart.com or marketplacelearn.walmart.com.
3. Report it. Send the email as an attachment to onlineabuse@walmart.com. Walmart says not to copy and paste it, forward it inline or change the subject line.
4. Contact Walmart directly if you think an account may really exist in your name. Type seller.walmart.com into your browser and use Contact support on the login page, which works without logging in. Our Walmart seller support guide walks through it.
5. Secure your email account. If someone has your email address and is using it for sign-ups, change that email's password and turn on two-factor authentication there too.

How to tell real Walmart seller emails from phishing

Walmart's Marketplace Learn FAQ, "I think I'm the victim of a phishing scam. What should I do?", warns that a phishing email "could look like a real email from Walmart" and even use Walmart's logo, domain or lingo. Its checks:

• Hover over every link before clicking. Verified Walmart Marketplace URLs appear as seller.walmart.com or marketplacelearn.walmart.com.
• Look for typos, misspellings, poor grammar or unprofessional language.
• Consider the context. Is it asking you to finish a process you never started? Is it trying to scare you or rush you? That's a phishing sign.

Walmart's corporate fraud alerts page adds: check that the "from" address actually matches (hover over it to see the real address), be wary of emails sent to multiple or "undisclosed" recipients, and watch for outdated or misspelled branding like "Wal-Mart." The same page covers smishing (texts) and vishing (calls), and notes that scammers can fake caller ID to show a real business name.

Common seller-targeted lures to watch for:

The safe habit for every one of these: never act from the message. Open Seller Center from a bookmark you made yourself. Our Walmart seller login guide shows the official page.

Walmart seller account hacked? What to do

If you clicked a link and entered your password, or you see changes you didn't make, Walmart's phishing FAQ lists these steps:

1. Reset your Seller Center password immediately. Walmart's reset guide explains how.
2. Turn on 2-Step Verification if you're an admin. See enable 2-step verification in Seller Center.
3. Review your Seller Center user list and change or remove access you don't recognize. Admins can modify user access levels; see managing Seller Center users.
4. Mark suspicious messages in Seller Center as spam, and send suspicious outside emails as attachments to onlineabuse@walmart.com.
5. Run antivirus software on your device, which Walmart also suggests.

Beyond Walmart's list, it's sensible to check that your payout bank details, contact email and phone number haven't changed, change the password on the email account tied to Seller Center, and open a Seller Support case so Walmart has a record. If listings, prices or orders were changed and your metrics take a hit, our Walmart account suspension guide covers how Walmart's enforcement and appeals work.

Walmart seller business impersonation

Impersonation can go in two directions:

• Someone pretending to be Walmart to you: report the email to onlineabuse@walmart.com as an attachment. Walmart's fraud alerts page also points to the FTC at reportfraud.ftc.gov, and to the FBI's Internet Crime Complaint Center at ic3.gov for cyber fraud.
• Someone pretending to be your business on Walmart, such as using your brand name, logo or business details: contact Seller Support from your account. If they're using your trademark or copyrighted content, Walmart's IP claims process and Brand Portal are the formal routes; see Walmart Brand Portal.

The FTC's phishing guide also says to forward phishing emails to reportphishing@apwg.org and phishing texts to 7726 (SPAM). If someone used your business identity for taxes, the IRS says to file Form 14039-B when you get IRS notices about returns or balances that aren't yours.

Keep your seller account safe from the start

If you're opening an account now, set it up cleanly: use a business email only you control, turn on 2-step verification on day one, give team members their own users with limited access, and bookmark seller.walmart.com. Our Walmart seller account guide covers the application. And use tools that don't need your Seller Center password for product research. Margenos only reads public Walmart.com listings to show profit, sellers, stock and history; it never asks you to log in to Walmart.

Sources: Walmart Marketplace Learn FAQ: "I think I'm the victim of a phishing scam" (accessed Nov 10, 2026) · Walmart fraud alerts · Reset Seller Center password · Enable 2-step verification in Seller Center · Add a new user to Seller Center · Walmart Seller Support · Walmart IP infringement claims · FTC: recognize and avoid phishing scams · IRS: business identity theft affidavit. Walmart changes its processes; confirm in Seller Center.