Privacy Policy

Last updated September 23, 2026

Margenos is a product research tool for Walmart Marketplace sellers, operated by Lemont Holdings LLC ("we", "us"). This policy describes what the app collects, why, and who it is shared with. It is written to match what the software actually does.

What we collect

Your account

DataWhy
Email addressSign-in and account recovery
First and last nameShown in the app; optional
Subscription tierDeciding what your plan includes
Monthly usage countsEnforcing scan and lookup allowances

Passwords are handled by Supabase Auth. We never see or store your password.

Your research

DataWhy
Scan history — product, UPC, category, prices, your entered costs, profit and ROI figuresSo you can look back at what you scanned
Saved products, their status and your notesYour watch list

The browser extension

If you install the Margenos Chrome extension, it reads product data from Walmart pages you open yourself and sends it to us. Specifically:

What the extension does not do. It runs only on walmart.com pages you have opened. It does not follow you to other websites, does not browse or click on its own, does not run in the background, and does not read your Walmart account details, addresses, payment methods or order history. It reads the product data already embedded in the page you are looking at.

Photo search

If you use photo search, the image you take or choose is sent to Anthropic's Claude API to identify the product, then discarded. We do not keep your photos.

Google Sheets

If you connect a Google account for spreadsheet export, we store an access token for it. The permission requested is drive.file, which grants access only to files this app itself creates. Margenos cannot see, open or modify anything else in your Google Drive. You can disconnect at any time in Settings, which deletes the token and revokes our access with Google.

The shared data pool — please read this one

Product observations — prices, sales badges, review counts, search rankings and search terms — go into a shared dataset used to estimate sales figures for every Margenos user, not just you. Your Walmart browsing makes the product better for other subscribers, and theirs makes it better for you. This is how the app produces sales estimates without charging for data feeds.

That pool records products, not people. It is not linked to your account, your name or your email, and nobody using Margenos can see that you were the person who viewed a given product. What it stores is "this item showed this badge at this price on this date", plus the search term that surfaced it.

If you do not want your browsing to contribute, do not install the extension. The app works without it.

Support chat and support email

Margenos Help, the support chat on our website, in the extension and in the app, is an AI assistant. What you type is sent to our server and to Anthropic to write the answer. If you are signed in, the assistant can read your own plan, scan count and billing status to help you, and nothing about any other account. When it opens a ticket for a person, the conversation and the email you give are saved so we can reply. Replies to emails sent to support@margenos.com may be drafted by the same assistant; a person reviews each one before it is sent.

Who we share data with

ServiceWhat they receive
SupabaseHosts the database and handles sign-in
RailwayHosts the backend server
AnthropicPhoto-search images, for identification only; messages you send to Margenos Help (the support chat) and emails you send to support, to write the answers
StripeYour email and payment details when you subscribe; Stripe handles the card, we never see it
GoogleOnly if you connect Sheets export, and only files we create
Apify, KompyProduct lookups by UPC or item ID — no personal data

We do not sell your data, and we do not share it with advertisers.

Keeping and deleting data

Your scan history, saved products and account details are kept while your account is open. Email support@margenos.com to delete your account and we will remove them.

Anonymous product observations stay in the shared pool after an account closes, because they are records about Walmart listings rather than about you, and removing them would degrade the estimates other users depend on.

Your choices

Children

Margenos is a business tool and is not intended for anyone under 18. We do not knowingly collect data from children.

Changes

If this policy changes in a way that affects what we collect or who we share it with, we will say so in the app rather than only updating this page quietly.

Contact

Lemont Holdings LLC
support@margenos.com